Returns

For your piece of mind and satisfaction we offer a ‘good faith no-quibble’ guarantee on all products except custom made products. Should any goods need to be returned please contact us on 09 361 0000 within 10 working days from date of receipt of goods prior to returning them.

Goods must be returned in an as-new saleable condition and in the original packaging to be accepted under the no-quibble returns policy. Any goods are to be returned to Pizazz Limited, 3 Burns Street, Grey Lynn, Auckland 1021 at the Buyer’s expense.

Guarantee
All products are covered under a 12-month warranty. We shall repair, or at our sole discretion, replace defective goods free of charge, subject to the following conditions:
• we are notified of the defect within 12 months of delivery;
• the defect is due to the faulty design, materials or workmanship and not due to normal wear and tear;
• goods to be repaired or replaced are returned to Pizazz Limited at the Buyer’s expense.